5 Essential Elements For sap support services
5 Essential Elements For sap support services
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The new SAP Services and Support e book clarifies SAP's offerings in a clear, comprehensible way and addresses dissimilarities among the necessities of new buyers and professional customers.
A patch is a code-correction for a certain version of an SAP products. Support packages are a group of a number of patches, and are released over a routine.
You have only to begin SAP Services Connector in the event that the network link just isn't however in related status.
You'll be able to check out the availability and reserve the session by means of SAP for Me although accessing your case facts.
One signal-on with SAP Passports: electronic customer certificates that support you in securely navigating during SAP digital Internet websites
The chat transcript and the many attachments will always be captured and recorded with your case log, if the challenge is fixed instantly or not.
Request a distant service with your behalf, and ensure all prerequisites, to be certain a effective support reserving
Pro Chat for VAR-d support associates as well as their end clients A functionality allowing VAR-shipped support associates to implement Pro Chat for their end prospects' devices is at the moment not obtainable.
proactive support suggestions for every web site - driven by AI and curated by SAP support to your application
SAP Ariba cloud health and fitness which identifies and resolves problems that effect the tip check here consumer knowledge in advance of These are claimed by our customers.
We wish a lasting romantic relationship. We’re here to supply you with IT comfort so you realize you’re protected for every kind of IT eventuality. We may become a Element of the household, your respond to as well as your Option by pre-empting problems and fixing them in advance of they even surface on your radar.
trending content material which signifies in actual-time which KBAs/SAP Notes are well known with our shoppers.
Built-In Support provides you with proactive and personalised tips from inside your solution, will give you guided usage of SAP understanding and support professionals, and minimizes exertion to get sap support services support customized towards your SAP Alternative.
If you decide on 1 of such solution areas to plan a session and after that reference a unique item place that is not while in the record, the get more info session will probably be converted to an everyday penned case.